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Frequently Asked Questions

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The vast majority of orders ship 2 or 3 business days, the exception are:

  • Orders for 300 or more pieces, those may take up to 5 business days.
  • Orders where the customer requires a proof, in those cases the order won't enter production until the customer approves the design.

These are the shipping methods we offer:

USPS

  • Ground Advantage (formerly First Class Mail)
  • Priority Mail

UPS

  • UPS Ground
  • UPS 3-Day
  • UPS 2-Day
  • UPS Next Day

The estimated transit time varies from 5 to 1 business days. The actual transit time is shown in the checkout page after you enter your shipping address.

In some cases we don't offer a given shipping method if a cheaper service can deliver in the same or less time.  For instance, if you live on the East Coast of the United States you won't see UPS 3-Day listed as a shipping option, this is because UPS Ground (which is cheaper) can deliver to the East Coast in two days, hence there is no need to offer a more expensive, slower shipping method.

Our products are shipped from Dunn, North Carolina USA

Yes, besides all products listed in our website we also provide acrylic and wood manufacturing services for other businesses. Some examples are acrylic stands, picture frames, signage, lettering, etc.

Our products aren't returnable, if you have a problem with a product you ordered from us please contact us and we will do our best to make it right for you.