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Terms & Conditions

Mintaka Designs' Store Terms and Conditions

Price availability, specifications and terms of offers are subject to change without notice. Mintaka Designs is not responsible for typographical, photographical and/or software errors that may result in erroneous pricing or product misrepresentation. Mintaka Designs does not accept returns and reserves the right to reject orders.

Payment Methods

  • Paypal
  • Credit/Debit Card

Please contact us for other payment methods (Venmo, Cash App, ACH, etc. )

Shipping Methods

  • USPS Ground Select - 1 to 5 business days + 24-72 hours to process the order.
  • USPS Priority Mail - 1 to 3 business days + 24-72 hours to process the order.
  • UPS Ground (East Coast) - 1 to 2 business days + 24-72 hours to process the order.
  • UPS Ground (Central) - 2 to 3 business days + 24-72 hours to process the order.
  • UPS Ground (West Coast) - 4 to 5 business days + 24-72 hours to process the order.
  • UPS 3 Day Select - 3 business days + 24-72 hours to process the order.
  • UPS 2nd. Day Air - 2 business days + 24-72 hours to process the order.
  • UPS Next Day Air Saver - 1 business day + 24-72 hours to process the order.
  • All orders require 24-72 hours processing time before shipping or more if the order requires proof approval from the customer.
  • Mintaka Designs does not process orders during weekends.
  • No deliveries will be made on Saturday or Sunday.
  • Mintaka Designs does not provide same day shipping.
  • Contact us for international shipping.

Price Matching

Mintaka Designs does not price match. For your convenience, all of our most current pricing is listed on our web site and updated in real-time. Prices are non-negotiable and are subject to change without notice.

Sales Tax

Mintaka Designs charges sales tax to all orders shipped to North Carolina.

Return Policy

Mintaka Designs does not accept returns. Please contact us if you have any issue with the products ordered.

Processing Time

You can expect your order to be processed within approximately 24-72 hours, provided there are no problems with payment verification and the customer approves all design proofs within 24 hours of received. Mintaka Designs does not provide same day-shipping. Orders are not processed on weekends and holidays.

Order status

Mintaka Designs will keep you informed of your order status via e-mail. All tracking information will be emailed to the email address linked to your Mintaka Designs account once your order has shipped. You may also acquire your order status and other live updates by logging in to your account on our website.

Security

Security is our number one priority. All on-line transactions are sent through our secure connection and encrypted with 256-bit technology. Mintaka Designs does not receive, process or store payment details such as credit card information locally. When an order is placed the payment details are handed by the payment processor and no details are stored in our servers.

Privacy

Mintaka Designs respects your privacy. We will not under any circumstances sell or release your information to anyone except as outlined in our privacy policy. 

Change orders

You may request a change to your order provided the order has not already been processed. Please call 910-336-0612 during Mintaka Designs's hours of operation to request a change to your order. Please have your Online Order number ready for better assistance. We strongly discourage sending change order requests via email because it is unlikely we will receive the message in time to make an adjustment due to the sheer volume of emails we receive each day.

Cancel orders

You may request than an order be cancelled provided the order has not already been processed. Simply call 910-336-0612 during Mintaka Designs's hours of operation to request an order cancellation. You will receive a credit for the full amount to your selected payment method in approximately 1-2 business days. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day.

Affiliates

We have an affiliate program available. Please contact us at 910-336-0612

Product listings

Mintaka Designs strives for accuracy in all item descriptions, photographs, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our website. Due to human error and other technical issues we cannot guarantee that all item descriptions, photographs, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, Mintaka Designs shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. Additionally, all hyperlinks to other websites from Mintaka Designs are provided as resources to customers looking for additional information and/or professional opinion. Mintaka Designs does not assume responsibility for the claims and/or representations made on these or any other websites.

Product Revisions

Mintaka Designs is not responsible for changes or variations in product specifications and/or physical appearance. In the interest of our customers, Mintaka Designs puts forth its best efforts to ensure that all product information is up-to-date and factual. Unfortunately there are varying determinates which, although infrequent, could cause the information on our website to become outdated without our immediate knowledge.

Mintaka Designs Purchase Agreement

By accepting delivery of any product delivered from Mintaka Designs, LLC ("Mintaka Designs"), you ("Customer") agree to be bound by the terms and conditions listed below. You and Mintaka Designs agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and Mintaka Designs. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from Mintaka Designs.

Warranties

1. LIMITATION OF LIABILITY
IN ALL CIRCUMSTANCES MINTAKA DESIGNS' MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. MINTAKA DESIGNS SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. MINTAKA DESIGNS SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT MINTAKA DESIGNS HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

2. GENERAL TERMS AND CONDITIONS
Payment Terms; Orders: An order is not binding upon Mintaka Designs until it is accepted; Mintaka Designs must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can make payment by credit card, or some other method prearranged with Mintaka Designs. You agree to pay the amount(s) due as specified on the Online Order, and you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

Shipping Charges

Your total cost for purchase of any product will include shipping and handling charges shown on the Online Order you placed with Mintaka Designs.

Title Risk of Loss

Mintaka Designs will arrange for shipment of ordered product(s) to the Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) -- excepting software-- and risk of loss passes to the Customer upon delivery to the carrier.  Customer agrees to allow Mintaka Designs to sign appropriate documents on Customer's behalf to permit Mintaka Designs to protect its purchase money security interest. Mintaka Designs will advise Customer of estimated shipping dates, but Mintaka Designs will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.

Governing Law and Jurisdiction

Any dispute arising out of or related to these Terms and Conditions or the sales transaction between Mintaka Designs and Customer shall be governed by the laws of the State of North Carolina, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods. Mintaka Designs and Customer consent to the exclusive jurisdiction and the exclusive venue of the State Courts of the State of North Carolina, Johnston County, to resolve any dispute between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agree not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against Mintaka Designs that is more than one year after the date of the applicable Online Order.

Severability

If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable Maryland law.

Waiver

The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

Entire Agreement

These terms and conditions, together with Mintaka Designs's Online Order or invoice regarding the products ordered by Customer, are the complete and exclusive agreement between Mintaka Designs and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between Mintaka Designs and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.

Effective as of February 28, 2024